World-Class Omnichannel Contact Center Integrates Seamlessly with Microsoft Teams and Digital Workspaces to Improve Agent Productivity and Support Remote Working Evolve IP, a leading…
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Balto, the #1 Real-Time Guidance Platform for contact centers, has announced the completion of a $37.5 million Series B funding round. The funding is led by Stripes and joined by …
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Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that Key Travel has delivered an enhanced omnichannel…
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SaaS innovator Convoso has partnered with Contact Center Compliance (dnc.com) to provide customers with direct access to automated “Do Not Call” and litigator filtering, saving…
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Solution Combines Angie In-Room Assistants with Top-Hotel-Approved PBX ComXchange 360 Networks, makers of the hospitality communications platform, ComXchange, announced its new…
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This rigorous certification demonstrates Quality Contact Solutions’ ongoing commitment to safeguarding client data. Quality Contact Solutions, Inc (QCS), a leading…
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Robotic and software-driven marketplace leader enables rapid low-touch purchase of branded products Swyft Inc., a global leader in robotic and software-powered…
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Cloud customer experience provider placed highest for ability to execute Genesys, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as a…
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- Pipeliner CRM today announced the integration of full account management capabilities into its core system - Integrated account matrix, organizational chart, white space and…
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Avaya, a global leader in solutions to enhance and simplify communications and collaboration, today announced it has acquired CTIntegrations, a specialized contact center software…
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