New report from TransUnion and Aite-Novarica Group finds overall collections industry slow to adopt new communications and other solutions More than one in three (37%) collections firms are now using text/SMS messaging — a modest increase from last year when
Ivalua, a global leader in spend management, today announced that bol.com, the largest online retailer in the Netherlands and Belgium, has selected Ivalua’s solution to digitalize its indirect Source-to-Contract (S2C) processes. The project has been delivered in partnership with Accenture.
Lumen’s global network now paired with experience-orchestration capability from Genesys Contact centers are looking to transition quickly from physical, on-premises solutions to cloud-based and hybrid models. This helps them gain flexibility, data security, functionality, and reduced costs, and it is
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