Nuvi, the leading enterprise Social Customer Experience (CX) platform, announces the release of emotion analytics (EA) software, a new addition to their proprietary language engine.…
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 Chili Piper, the leader in Inbound Revenue Acceleration, announced that it has raised $18 Million in Series A funding led by Base10 Partners with participation from Gradient Ventures,…
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Calix, Inc. today announced Revenue EDGE Customer Success Services, a new Calix services offering that extends the value of Calix Marketing Cloud (CMC) and Calix Support Cloud (CSC) …
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LogRhythm, the company powering today’s security operations centers (SOCs), announced that it has been named as a 2020 Gartner Peer Insights Customers' Choice for SIEM. This is the…
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Pointillist, an award-winning provider of customer journey analytics software, announced that it is now available on the Genesys AppFoundry, the industry’s largest dedicated marketplace…
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Slingshot, the customer engagement and sales service platform for home services providers, and pest management expert Anticimex achieved a 5-10X ROI in the last year on their…
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ActiveCampaign, the leader in Customer Experience Automation (CXA), announced it is expanding its platform capabilities to further enable marketers to engage with customers across all…
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TELUS International, a customer experience innovator that designs, builds and delivers next-generation digital solutions for global brands, announced it was recognized in Gartner’s…
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While being empathetic during these trying times, it is important to ensure that you over-communicate when talking to clients and prospects! Catch more of these interesting tips on…
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Braze, the comprehensive customer engagement platform, announced new product and partnership updates that help brands incorporate empathy into cross-channel communications to connect…
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