77 Percent of Businesses Say Consumer Expectations and Demands are Up – Organizations Forging Ahead with AI and Automation as Strategic Customer Experience Force-Multipliers…
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As the digital transformation train moves along, the conductors and passengers inside have found themselves at a wide canyon. On one side, we have the purely digital customer…
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New AI-powered platform delivers proactive insights and strategic recommendations to consumer goods brands on Amazon without needing to be queried Noogata, the AI-powered eCommerce…
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Based on software buyer reviews, LivePerson earned top spot in IVA marketplace index and was named a Leader in conversational marketing and bot platform reports  LivePerson, a global…
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Zoovu’s digital buying assistants are in use on eBay.de to personalize and simplify choices for greater convenience and faster online sales eBay.de, the German marketplace of eBay,…
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Demand is exploding for Salsify Open Catalog with more than 4,000 Grocery, Pet, and Alcohol brands, including Kraft, Mars, and Unilever sharing their ecommerce-optimized product content…
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SureCritic, a leading online platform for business reviews and customer feedback, is proud to announce the launch of SARA, its groundbreaking Smart Automated Response Assistant.…
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Powered by Verint Da Vinci AI, Solution Enables Brands to Deliver Customer Experience Automation at Scale Verint , The Customer Engagement Company, announced that advanced…
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Prada Group adopts Adobe Real-Time Customer Data Platform and Adobe Journey Optimizer to connect digital and in-store customer experiences in real time, increasing loyalty and…
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NICE leads on both Conversational Intelligence Intelliview and Conversation Intelligence for CX and EX—positioned highest for Business Impact/Vision and Product Completeness NICE…
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