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In an era where customer expectations are sky-high and patience is paper-thin, businesses are racing to modernize their contact centers. AI, automation, and omnichannel platforms

Only 57% of salespeople met their quotas in 2024–the lowest figure in the last five years. In the U.S., that number falls even further to

As leadership teams finalize their 2026 roadmaps, one truth is impossible to ignore: growth targets aren’t shrinking, but teams are. Growth targets are climbing. Headcounts

Conversational AI; it is a rebirth of AI with robust capabilities and human-like answering abilities

Cold calling used to be the most important part of sales, but now predictive AI

Imagine adding a real-time lead scoring tool or a proposal generator to your CRM with

Empathy has always been a cornerstone of effective sales. As customer expectations evolve, sales teams

Recent reports indicate an increase of around 4.7% in marketing and sales technology budgets, with

Sales leaders must always stay ready to embrace innovation and change. From the transformative power

To date, B2B sales has maintained a constant rhythm: buyers discovered products via marketing play, engaged directly with sales reps for education and guidance, and then relied on demos to validate and solidify their decisions. This sequence is now broken.

MediaTek, a global leader in innovative semiconductor solutions, announced that it is working closely with DENSO, one of the world’s leading automotive technology providers, to develop a custom automotive System-on-Chip (SoC) solution tailored for Advanced Driver-Assistance Systems (ADAS) and cockpit

Multi-agent AI assistant deployed for supply-chain-linked eCommerce support, integrating live order management with SOP intelligence. Calsoft, an engineering services company specializing in digital and AI-driven systems, has deployed a multi-agent AI assistant for a leading medical supply chain organization to




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