The days of delayed, interruptive, business-first communication are over TextUs, the fastest growing business text messaging software in the nation, released a new strategy for how…
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Fellow.app, the company by the serial entrepreneurs who founded Fluidware (acquired by SurveyMonkey), announced $6.5 million in seed capital and Shopify as its first customer. The round…
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Marchex, a leading conversational analytics company that connects the voice of the customer to your business, released a new report that analyzed 6,200 sales conversations during…
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Comm100, a global provider of omnichannel customer experience solutions, announced the launch of Agent Assist, an AI-powered virtual assistant that helps agents respond to customer…
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Gladly Helps Brands Build Empathetic Conversations By Putting the Customer at the Center of Every Interaction Gladly, a company that’s reinventing customer service for B2C brands,…
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Conversational Marketing Leader Unveils Drift Video at HYPERGROWTH London Drift, the world's leading conversational marketing platform, announced the launch of Drift Video, the first…
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Leading specialty retailer and wellness lifestyle company was recognized at Aptos Engage conference for omnichannel transformation and retail innovation Aptos, Inc., a recognized…
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Phone and email follow-up aren't enough -- the "Text Us" call to action link lets customers start texting with your business TextUs, the most popular business-class text messaging…
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Customer experience is outranking products and services as the main point of differentiation for businesses. Avtex, a global leader in CX solutions, ties up with Call Journey, a leading…
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CSPs Offer Nimble + Business Central + Office 365 Bundles To Organizations Seeking True 360-Degree View of Relationships Without the Price or Complexity of Enterprise CRMs Nimble —…
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