Brokerages chose award-winning Customer Relationship Management platform to deepen agent-client relationships Contactually, the real estate CRM of choice for many of the country's…
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Global Research and Technology Innovator Selects CXone to Unify Systems, Gain Agility and Transform Customer Experience While Driving down Costs NICE inContact, a NICE business, …
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A majority of consumers are willing to pay for a great customer service and experience, according to the 2018 Aspect Consumer Experience Index survey.
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Appian, Five9, NICE inContact, Sharpen, Talkdesk, and others among those making announcements
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Bright Pattern Contact Center Software will be a core component of Conduit Global's CX100™ cloud suite providing their customers with an innovative omnichannel contact center platform…
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Leading Cloud Provider Helps Enterprise Improve Support Services with Deep Agent Reporting Insights While integrating with ServiceNow Platform 3CLogic, a leading provider of cloud…
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KOOKOO CloudAgent, the contact center software from Ozonetel, announced its WhatsApp Integration on 2nd August. Ozonetel, a fast emerging player in the US Contact center market, managed…
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Upstream Works Software Ltd., a provider of customer experience and omnichannel contact center solutions, announced today that it is expanding its relationship with Cisco and is now a…
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Marin Software, a leading provider of digital marketing software for performance-driven advertisers and agencies, today released research findings from its global Q2 2018 Digital…
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QC Ware, the software company bringing quantum computing to the enterprise, announced today the closing of a $6.5 million Series A preferred equity financing led by Citi and Goldman…
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