The report cited that NICE has continued to build in capabilities according to customer requests with ease of integration, automation, usability, visualization and advanced analytics as…
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Healthcare provider organizations can now deploy a single, common cloud-based platform to support their entire patient journey across engagement channels using Nuance's market-leading…
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Smart Communications, the only provider of a customer conversations management platform, announced it has entered into a binding agreement to acquire Assentis, a leading European…
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The Continuous Product Design platform has dramatically grown in 2020, enabling companies to iterate faster and deliver the products and experiences customers want amid pandemic's…
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Messagepoint Inc. has been recognized as a 2020 SPARK Matrix™ Technology Leader by global research and consulting firm, Quadrant Knowledge Solutions, for its SaaS-based customer…
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O'Neil Digital Solutions has launched a new release of its flagship ONEsuite platform, an enterprise CCM, CXM and Digital Transformation solution. ONEsuite enables enterprises to…
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Leading organizations including Salesforce, Barclays, and KPMG are helping to celebrate cloud excellence by supporting the new awards ceremony. A host of leading…
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Global Leader in Critical Event Management Earns Numerous Awards, Certifications, Patents and Recognition for its Work to Keep People Safe and Organizations Running and More…
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Today, Giift, the only complete Rewards Management Platform, announced the launch of Giift Engage, a unique marketing tool to drive customer engagement through rewards-based offers.…
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Combination expands EverCommerce’s health services portfolio and enables the companies to further their shared goal of simplifying the business of healthcare and facilitating the…
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