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Observe.AI Launches Real-Time AI to Help Contact Centers Drive Sales and Retain Customers With End-to-End Conversation Intelligence
Artificial Intelligence (AI)
STS News Desk

Observe.AI Launches Real-Time AI to Help Contact Centers Drive Sales and Retain Customers With End-to-End Conversation Intelligence

By uniquely leveraging post-interaction insights and historical data, Observe.AI introduces highly contextualized real-time agent guidance, live supervisor coaching, and automated actions Observe.AI, the live conversation intelligence platform for contact centers, announced the launch of its new Real-Time AI product suite – designed

Unlocking the Power of Hyper-Personalization in Consumer Goods
Predictive Analytics
STS News Desk

Unlocking the Power of Hyper-Personalization in Consumer Goods

New PreScouter report highlights 7 enabling technologies for the mass manufacturing of personalized goods PreScouter, a Chicago-based research intelligence firm, has released a new Intelligence Brief that delves into the future of consumer goods and the impact of hyper-personalization and mass customization on

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