Receiving the strongest ratings for technology excellence and customer impact, CXone recognized for holistic approach to improving agent and customer experiences via unified…
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95% of IT decision makers say the impact of the pandemic accelerated business transformation priorities As 63% look for new talent, 89% are shifting more IT projects to partners 95%…
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NetApp extends its collaboration to accelerate Ducati Corse’s digital transformation and deliver fast, reliable access to real-time data from anywhere in the world NetApp®, a…
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ISG Provider Lens™ report says work-from-home requirements and a growing consumer preference for digital channels over voice calls have permanently changed the industry Contact centers…
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ISG Provider Lens™ report says enterprises are accelerating transformations to provide seamless, omnichannel customer experiences and securely support remote workers U.S. enterprises…
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Building on Retail Pro International’s 20-year presence in the Nordics, fiscalization for Retail Pro Prism provides specialty retailers in the Nordics with access to advanced technology…
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Teams Users Gain New Option for Integrated Customer Support with Unique Multi-Camera Livestreaming Video Capabilities ADTANCE, a leading international After-Sales…
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New services for developers and data scientists make it easy to apply AI to enterprise scenarios Oracle today announced availability of Oracle Cloud Infrastructure (OCI) AI services, a…
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MediaAgility, an innovative provider of solutions in the global cloud computing market, announced that it has achieved Cloud Migration Partner Specialization in the Google Cloud Partner…
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Bell Techlogix, an industry leader in managed services, announced recognition for its digital workplace services offerings by Information Services Group (ISG), a leading global…
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