Future Commerce, in collaboration with Shopware, Bloomreach, and Stripe, unveils “The State of GenAI x Commerce” report revealing that while the ecommerce industry has largely…
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ECI executive team fills leadership role to elevate global customer experience and help drive profitable growth of small- and medium-sized businesses ECI Software Solutions, a…
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CustomerX Impact Awards recognize customer marketing and advocacy (CMA) professionals who facilitate strategic growth initiatives through customer-centric programs. TrustRadius and…
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dunnhumby has been recognized in the Gartner Hype Cycle for Retail Technologies, 2023 and the Gartner Hype Cycle for Digital Commerce, 2023 dunnhumby, the global leader in customer…
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Survey of 1,000+ U.S. consumers draws important insights for eCommerce brands looking to win this upcoming holiday shopping season Results from a new consumer survey highlights…
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90% of online retailers say consumer misuse of return policies, coupon and loyalty programs is affecting their bottom line, but 93% say they must maintain generous policies to…
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G2's Fall 2023 Grid Report for Customer Success ranks ChurnZero as category leader and highest-rated for user satisfaction, based on customer reviews and market presence. ChurnZero,…
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Verse.io, the leader in harnessing the power of artificial intelligence (AI) for business conversations, proudly unveils its new identity as Verse.ai. This strategic transition…
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Amidst constant industry disruption, new report shows cloud and AI-based platforms hold the key for retailers looking to break down silos and personalize the buyer experience Deloitte…
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Netcracker Strengthens Relationship With Microsoft to Integrate Its GenAI Telco Solution With ChatGPT Netcracker Technology announced today that it has expanded its partnership…
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