Caller ID Reputation, a leading provider of call monitoring solutions and reputation management services, announced that it has successfully completed its SOC 2 Type 2 compliance audit. The SOC 2 Type 2 compliance, conducted by Dansa D’Arata Soucia LLP, confirms
While overall customer satisfaction with the Retail Trade sector slips 0.5% to a score of 74.7 (out of 100), that doesn’t tell the whole story. Convenience moves to the forefront, as scores are high for mobile apps and in-store pickup
NICE positioned highest for Customer Impact and Technology Excellence in Quadrant Knowledge Solutions’ independent assessment of Customer Journey Analytics solutions NICE, announced that it has been recognized as the Technology Leader in the Quadrant Knowledge Solutions 2022 SPARK Matrix for
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