Solvvy, an intelligent customer support platform, announced that the Company is offering an extended free service to healthcare providers and government agencies as they work to cope…
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Intelliverse, a global cloud communications company that specializes in solutions that help businesses and customers connect, has announced that it will be providing the Premium version…
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7.ai, a global leader in intent-driven customer engagement solutions, announced that it is making its FAQ solution 7 Answers and agent console 7 Chat available at no charge, to help…
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Bright Pattern has been closely monitoring the developments around COVID-19 and its impacts on the call center and customer experience industry. In response to the COVID-19 outbreak,…
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Avaya has already enabled over 150,000 agents worldwide to work remotely in response to the pandemic, and is providing global technical hotlines to help organizations maintain customer…
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NICE inContact (Nasdaq: NICE) today announced expanded support for contact centers to eliminate potential disruptions during the current COVID-19 outbreak. NICE inContact is providing a…
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The MODEX 2020 show at the Georgia World Congress Center in Atlanta features GreyOrange illustrating how companies are modernizing fulfillment centers using the Company’s Fulfillment…
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Strong debut in the report highlights OneStream commitment to Germany, Austria and Switzerland, reflects rapid growth across EMEA OneStream Software, a leading provider of modern…
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TTEC Holdings, Inc., a leading digital customer experience technology and services company focused on the design, implementation and delivery of transformative solutions for many of the…
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Talkdesk’s flexible, scalable and reliable cloud solution increases customer service capabilities for fast-growing mobile app delivery service in more than 20 countries …
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