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Former Snowflake vice president to focus on guiding customer efficiencies and providing transformational services BigPanda, Inc., the leader in Incident Intelligence and Automation powered by AIOps, announced the appointment of Joanna Johnston to Chief Customer Officer, responsible for post-sales customer

Results based on insights from CX and IT leaders surveyed for Metrigy’s Customer Experience 2023 global research study Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has earned a Top Customer Sentiment Award for Contact Center
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