Hyro's customers can now benefit from integrated conversational AI to improve the patient journey, reduce agent burnout, and leverage data to optimize operations Hyro today announced…
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Ushur’s Customer Experience Automation (CXA) platform is now available on the Five9 CX Marketplace, enabling rapid integration with the Five9 Intelligent Cloud Contact Center Ushur,…
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Avaya CEO highlights accelerating market momentum in India fueled by interest in AI-powered customer experience innovations Avaya, a global leader in customer experience…
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The Talkdesk AI-powered financial services cloud contact center platform supports companies as more people embrace digital banking interactions Three new firms benefit from…
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Paulo Veloso, Chief Revenue Officer at Digibee highlights some of the common mistakes revenue teams make with tips on minimizing them: ________ Welcome to this SalesTech Star chat…
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Acqueon Campaign Manager with Built-In Compliance Suite is now available on the Five9 CX Marketplace and can be easily integrated with the Five9 Intelligent CX Platform Acqueon today…
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New funding from Goldman Sachs Asset Management, Telcom Ventures, Schechter Private Wealth, Safar Partners, and Lions Capital will fuel innovations aimed at reducing employee…
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Business leaders join consumers in lamenting the state of customer service—but think their own companies are the exception In spring 2023, Interactions, a leader in conversational…
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Findings show surging adoption of genAI, usage of value selling strategies, and consolidation of activity data  Mediafly, the revenue enablement company, today unveiled findings from…
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nShift to launch Emissions Tracker, giving retailers and warehouses accurate data on current emissions levels Some four out of five shoppers claim to buy from brands with a positive…
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