The holidays may be jolly, but small business owners aren’t always laughing all the way to the bank, despite the seasonal sales increase. Perhaps it’s the pressure
With the major global shift to remote work that came on the heels of the COVID-19 pandemic, sales teams have had to adapt to a
In the fast-paced world of technology companies, the role of Chief Revenue Officer (CRO) holds immense importance for growth and success. Drawing from my experience
SRM Leaders Enjoy 16% Better Win Rates, 34% Greater Revenue Than Laggards. Here Are the Keys to Their Success Enterprises are moving away from legacy
Qualified leads are the lifeblood of any business. They represent potential customers who have shown
In the competitive arena of eCommerce, customer experience stands as the cornerstone of success. It’s
Generative AI, in the context of Customer Experience (CX), refers to advanced artificial intelligence systems
In 2024, the strategic integration of Conversational AI into business operations emerges as a pivotal
A sales rep can only spend 39% of his time on sales-related activities? You wonder
The hunt for the best e-commerce platforms is endless. While we have only two options
IT Solutions, a premier managed service provider, has acquired Technology Associates. This strategic partnership enhances IT Solutions’ ability to deliver expanded service capabilities and deeper support throughout North Carolina. IT Solutions, a premier managed service provider (MSP) serving businesses across
Survey shows homeowners choose Pros for digital convenience, AI-assisted communication and clear pricing—proving that customer experience now wins the job Housecall Pro, a leading software platform for home service professionals, announces the release of its new report, “The New Home
QAD Inc., the company transforming manufacturing and supply chains with intelligent, adaptive solutions, announced its recognition as a Major Player in the IDC MarketScape for Worldwide AI-Enabled Midsize Enterprise ERP Applications 2025 Vendor Assessment (doc #US53016425, October 2025). The debut
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