The Zenarate AI Coach platform accelerates new hire speed to proficiency and improves tenured agent performance, greatly impacting employee satisfaction and price/performance value, and decreasing churn Frost & Sullivan assessed the contact center performance management market, and based on its
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Automation Anywhere’s innovative intelligent automation technology recognized for increasing efficiency in its customer service department Automation Anywhere, the #1 leader in cloud-native intelligent automation, announced it has been presented with a Gold Stevie® Award in the Best Use of Technology
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