SALESmanago, a leading Customer Data and Experience Platform (CDXP) provider in Europe & USA and Encircl LLC with its headquarters in Lawndale, CA, USA announced the marketing and…
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Papa John’s announces that its Papa Rewards loyalty program has reached a milestone with the sign up of its 20 millionth member. The program, which began in 2010, has seen a rapid…
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Verint, The Customer Engagement Company™, announced enhancements to Verint Connect, the interactive engagement portal designed to give customers and partners access to the information…
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TideSmart, with an A-list of global and national clients for health, experiential, and insights, will also serve as a reseller of the artificial-intelligence (AI)-based CX technology.…
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 ibex, a global leader in business process outsourcing (BPO) and end-to-end customer engagement technology solutions, today announced key enhancements to its Work@Home product suite.…
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Ahana, the Presto company, announced major momentum in customer and community adoption for the first half of the year. Ahana Cloud for Presto has seen strong adoption across many…
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Alida (formerly Vision Critical), creator of the world’s first CXM & Insights Platform, announced it has teamed up with Echo MR, a global market research firm to expand their…
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A data backed customer success model can help build better online journeys and experiences; Jennifer Leire, Vice President of Customer Strategy & Success at Vibes shares some…
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Verint®, The Customer Engagement Company™, today announced its recognition in Gartner, Inc.’s Magic Quadrant for the CRM Customer Engagement Center1 (CEC) report, published June 15,…
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Life.ioEngage™ strengthens brand awareness to improve Sagicor’s market share Sagicor, a prominent financial and insurance company in the Caribbean and the Americas has…
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