Epicor, a global leader of industry-specific enterprise software to promote business growth, discussed its significant growth in customer cloud adoption in the UK and Ireland during the company’s annual Customer Day event held in Birmingham. Strong momentum in the region
Former AppDynamics executives look to revolutionize customer support by using AI to accelerate customer help resolution, leading to shorter wait times and increased CSAT scores AptEdge, a generative AI startup building an answer engine for customer service, raised an oversubscribed
Award-winning innovations to be highlighted at Retail Innovations Conference & Expo Digit7, a top innovator in frictionless and autonomous retail technology as well as other AI-driven automation products, announced it was honored with a gold Globee Award in the 19th
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