NICE inContact, a NICE business, announced that NICE inContact CXone, the world’s #1 cloud customer experience platform, has been recognized as a leader for Cloud Contact Centers by…
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DVSAnalytics, a leading provider of workforce optimization software for contact centers, shines a spotlight on its enhanced cloud contact center offerings at Customer Contact Week.…
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HGS Digital LLC, a subsidiary of Hinduja Global Solutions Ltd (listed in BSE & NSE), today announced its participation as an Amazon Web Services (AWS) Contact Center Intelligence…
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3CLogic, a leading provider of cloud contact center software, announced its latest partnership with AVANT Communications, a platform for IT decision-making and the nation’s premier…
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Onica, a Rackspace Technology™ (NASDAQ: RXT) company and Premier Consulting Partner in the Amazon Web Services (AWS) Partner Network (APN) and audited AWS Managed Service Provider,…
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Bright Pattern, leading provider of AI-powered omnichannel cloud contact center software, announced that it was recognized by Omdia, formerly Ovum, as a market challenger in their 2020…
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Genesys, a global leader in cloud customer experience and contact center solutions, has announced the industry's first native multicloud architecture. Read More: SalesTechStar…
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Bright Pattern, leading provider of AI-powered omnichannel cloud contact center software, announces its placement as a finalist for the 2020 CCW Disruptive Technology Solution of the…
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In order for sales teams to function seamlessly during this social distancing phase, the right outbound strategies and technologies will have to complement each other to support…
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Evolve IP, the world's leading provider of Work Anywhere™ solutions; today announced that it has integrated the omnichannel Evolve Contact Suite with Microsoft Teams and the company's…
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