By definition, customer engagement means a two-way interaction. As generative AI gains traction, brands have access to more sophisticated tools to facilitate that dialogue. But
2023 will forever be regarded as the year that AI truly embedded itself in the mainstream – and nowhere more profoundly than in how organizations
Between economic turbulence and competition from e-commerce, today’s brick-and-mortar retailers need to be more strategic and efficient than ever. That means basing more of their
As concerns about the economy grow, businesses are searching for ways to maintain a competitive edge (or in some cases, just to keep their heads
Voice AI is transforming how businesses engage with their customers, providing innovative ways to enhance
Today, all an online merchant or dealer needs is a smooth-functioning shopping cart integrated into
**The Primary Author Of This Piece is Staff Writer, Sakshi John According to a recent
With the total m-commerce sales expected to surpass $3.4 trillion by 2027, businesses can no
The Importance of Balancing Human Touch and Machine Efficiency Through sales automation, regular sales and
In recent years, B2B commerce has been undergoing a significant transformation. The adoption of B2B
Hitachi Vantara, the data storage, infrastructure and hybrid cloud management subsidiary of Hitachi, Ltd., announced that Akinobu Shimada, President of Hitachi Vantara Japan, has been appointed CEO of Hitachi Vantara, effective April 1, 2026. Shimada will succeed Sheila Rohra, who
Round led by Harbert Growth Partners with participation from Northwestern Mutual Future Ventures and Bull City Venture Partners Levitate, the AI-powered relationship marketing platform serving more than 8,000 businesses, announced it has raised $16 million in a new funding round,
StordAI adds Chat, Search, and Feed – giving e-commerce brands intelligent assistants built on real commerce data, helping teams move faster and scale with confidence. Chat launches in beta today. Stord, The Consumer Experience Company, powering seamless pre-purchase, checkout, delivery,
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