According to Conversica’s Sales Effectiveness Report, half of the companies studied either lacked the capability to receive sales inquiries through their website or failed to respond to inbound leads at all; Generative AI is becoming vital for organizations to avoid
Independent research report on Contact Center As A Service, Q1 2023 recognizes LiveVox for providing quick time-to-value LiveVox, a proven cloud CCaaS platform built to transform contact center performance, announced it has been included among top contact center providers in
E-commerce retailers and brands can create differentiated post-purchase consumer experiences that drive loyalty and reduce Where is My Order (WISMO) requests project44, the leading supply chain visibility platform, announced two new self-service capabilities that enable E-Commerce retailers to take control
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