The Guardian Life Insurance Company of America® (Guardian Life) today announced it has entered into a joint venture with the AI and predictive analytics innovators at Atidot. The…
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Contact centre solution provider partners with Avoira to add emotion-detecting software to comprehensive feature set Manchester-based Contact Centre software company MaxContact has…
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Piano, the global subscription commerce and customer experience platform, announced today it has joined forces with AT Internet, a France-based leader in digital analytics and…
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Company unveils new interface to streamline the analytics process, help analysts diagnose changing metrics in seconds, and speed decision-making Sisu, the industry’s first…
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With Logi Info, BlueVolt equips platform with new analytics and reporting dashboard functionality to empower channel-focused partners Logi Analytics, the leading provider of embedded…
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The ongoing COVID-19 pandemic has shown the importance of data: organizations facilitate better decisions and faster course changes during crisis based on what they learn from data.…
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Organizations Gain Newfound Visibility into Customer Journeys to Speed Issue Resolution and Improve Business Outcomes Verint® Systems Inc. (Nasdaq: VRNT), The…
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Infosys, a global leader in next-generation digital services and consulting, announced that it has completed the acquisition of Blue Acorn iCi, an Adobe Platinum partner in the US, and…
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Sitel Group is honored as the leading provider for automation, digital and customer experience services in ISG's Archetype Report and a leader for AI & analytics and digital…
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Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, has announced a new partnership with FullStory to help…
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