New data reveals the critical importance of convenience and flexibility in influencing shopping behaviors this holiday season Inmar Intelligence, a leading data and technology company,…
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As Gen Z leads the charge in social commerce and spending, nearly half anticipate the presidential election will impact their holiday budgets—revealing a stark contrast with…
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Nearly half (48%) of UK respondents to Marqeta’s survey confirmed that none of their credit cards currently accrue rewards, loyalty points or other benefits. 30% of UK…
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Retailers can expect to see 3.0% to 3.5% growth in retail sales this holiday season, as deals and discounts continue to shape consumer behavior Retail sales are…
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Artificial intelligence-adopting retailers are implementing technology to gain a competitive edge, while non-adopters remain skeptical of artificial intelligence’s impact on holiday…
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51% of U.S. and U.K. consumers prefer in-store shopping Nearly two-thirds are willing to travel farther for friendly staff service Half of shoppers won't return to stores with low…
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Reputation’s National Leave a Review Day Survey finds that consumers trust online reviews above the opinions of family, friends, company claims, social influencers and media…
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Findings show that 3 in 4 Millennial and Gen Z consumers are deterred by strict returns policies, highlighting increased urgency for retailers to balance cost reduction with…
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Research from customer experience firm Callvu shows strong interest in ultra-simple self-service support alternatives. Consumers are frustrated with the complexity and time demands of…
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More than two-thirds (68%) of consumers surveyed aged 16-24 have experienced 'surprise' costs due to customs duties charges upon delivery when shopping internationally…
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