Xtel Communications (Xtel), a communications provider that delivers customized solutions for the dynamic needs of today's business environment, announces that it has hired Vince…
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The customer-first supply chain execution and visibility technology provider focuses on customer happiness and fast time-to-value by adding three supply chain veterans Blume Global,…
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Teams Users Gain New Option for Integrated Customer Support with Unique Multi-Camera Livestreaming Video Capabilities ADTANCE, a leading international After-Sales…
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Qgiv, a leading provider of nonprofit fundraising technology, was presented with a Silver Stevie Award in the Customer Service Department of the Year category in the 15th annual…
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AI Platform Enhances Agent Performance and Enables Next-Gen Service Experience SupportLogic, the world's first continuous service experience (SX) platform, announced the launch of…
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TeamSupport was presented with the Silver level Stevie Award in the Customer Service Department of the Year category in the 15th annual Stevie Awards for Sales & Customer Service,…
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Q-nomy's software, a complete omnichannel system enabling customer journey management across both physical and digital channels, becomes the first solution of its kind to support…
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PagerDuty, Inc., a global leader in digital operations management, announced PagerDuty for Customer Service to empower front-line customer service agents to solve issues faster and…
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Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences Dialpad, the leading AI-powered communications intelligence platform trusted by…
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Contender Solutions’ Portfolio and Deep Technical Expertise Provides Best-in-Class Consulting, Implementation and Managed Services in the ServiceNow Ecosystem Presidio,…
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