PolyAI, a leading provider of enterprise ready customer-led voice assistants, has announced the appointment of Kyle DiPentima to the net new role of Chief Revenue Officer. DiPentima brings nearly 20 years of aligned contact center and conversational AI experience to
Blitzz, a live mobile video platform for remote customer support, announced that SaskTel, the leading Information and Communications Technology (ICT) provider in Saskatchewan, Canada, will roll out Blitzz Concierge to its 170+ agents and over 1.4 million customers. Blitzz Concierge
Zappix, the industry-leading provider of cloud-based Digital Self-Service solutions, has partnered with OP360, a challenger BPO, to create a strategic alliance aimed at elevating their services and offering seamless customer experience solutions to companies of all scales. Zappix, the industry-leading
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