Deeper integration of CRM and contact center tools enables highly customized interactions, streamlines contact center operations and boosts efficiency Combines the power of…
Read More...

CluedIn ‘data fabric’ allows for faster, more effective data integration Substantial recognition of product by Microsoft ‘recommended architecture’ and Gartner ‘cool vendor’…
Read More...

Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs New Service Cloud innovations give organizations the technology they need…
Read More...

ReferralMD, the leader in referral management and patient communications, has released the latest version of its Provider Relationship Management (PRM) solution, or Customer…
Read More...

Simon Says, the leading timecode-based AI transcription and video assembly platform for video professionals, is now integrated seamlessly into Adobe Premiere Pro as a workflow…
Read More...

The new partnership will accelerate time to market through the enablement of an innovative digital-first, authoring, production, and publishing platform. Gutenberg…
Read More...

The new partnership will accelerate time to market through the enablement of an innovative, digital-first, authoring, production, and publishing platform Lumina Datamatics Inc.…
Read More...

Easily Send, Sign, Track and Manage Documents with Speed and Visibility Docufree, a business process services provider of large-volume document scanning, cloud-based document…
Read More...

Global Response integrates the Zendesk Customer Experience Solution in order to provide the complete customer service solution that’s easy to use and scales with your business.…
Read More...

Plan, Price and Profit from Pricefx Enables Businesses to Optimize and Automate Pricing Strategy with AI-powered Insights Pricefx, the global leader in cloud-native…
Read More...