Leading organizations turn customer experiences into competitive advantage through the power of experience orchestration Ahead of Xperience 2023 (June 19-21), the customer experience…
Read More...

User reviews earn TOPdesk "Top Rated" badges for providing leading IT service management and facility management software. TOPdesk, a leading global provider of service management…
Read More...

With new launch, Simplr now offers a full-service digital CX suite and most expansive use of automation in customer service Simplr, a bot-first CX outsourcing solution that offers…
Read More...

AI is on the forefront of innovation across multiple industries, and eCommerce is no exception. Since its release in November 2022, OpenAI’s ChatGPT has dominated headlines. Forcing…
Read More...

For the second year running, Bright Pattern is rated 10/10 in four categories: Contact Center, Customer Engagement Solution, Sales Dialer, and IVR. Bright Pattern, a leading provider…
Read More...

Tripleseat's commitment to providing excellent customer service includes onboarding, training, events, and resources Customer success is a top priority for Tripleseat, and the company…
Read More...

Grow is a cutting-edge self-serve merchant portal designed to revolutionize the way logistics companies manage their operations and accelerate customer acquisition. FarEye today…
Read More...

JetBlue Airways, Delta Air Lines and Southwest Airlines Rank Highest in Respective Segments A combination of soaring demand, limited supply and surging airfares…
Read More...

New CommerceNext study reveals importance of investing in better data analysis tools and proper talent CommerceNext announced their most recent study data, which found that…
Read More...

Former Snowflake vice president to focus on guiding customer efficiencies and providing transformational services BigPanda, Inc., the leader in Incident Intelligence and Automation…
Read More...