CEO of Nemesysco - Amir Liberman joins us in this SalesTechStar interview to discuss ways in which sales and marketing leaders can use voice analysis to benefit their overall…
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Incorporating AI-Driven Sentiment Data on Top of Predictive Behavioral Routing, CXone and Nexidia Suite Power Hyper-Personalized Customer-Employee Connections That Boost Customer…
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Annual Flagship Report Validates That the Ease and Excellence of Customer Experience Has a Direct Impact on Customer Loyalty Zendesk, Inc. released the Zendesk Customer Experience…
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Accelerating Retail Services Around the World Through Nielsen Global Connect Nielsen Global Connect announced that it has completed its acquisition of Precima, an industry-leading,…
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Enterprise WeChat Management platform Chatly is proud to announce the latest release of its Chatly Commerce module. Chatly is an all-in-one suite for WeChat engagement enabling…
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Enables B2C Marketers Algorithmically Discover the Most Relevant Segments, and Nurture Them to Maximize Customer Life-Time Value Manthan, One of the leading artificial intelligence…
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The Industry-Changing Acquisition of Insite Marks Episerver’s Third Major Announcement in Q4 Episerver, the customer-centric digital experience company, has signed a definitive…
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Livevox U-Series Offering Pushes Deeper into Digital Engagement. LiveVox, the leading provider of customer service and digital engagement tools,announced the acquisition of…
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The future of your business and the efficiency of your Sales Pipeline massively depends on the Sales Tech Stack under your disposal. Much like the dynamics of the sales teams that use…
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New Solutions Allow Brands to Deal with Massive Volume and Shift Customers to More Effective Messaging Channels LivePerson, Inc., a global leader in conversational commerce…
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