New video series urges retailers to prioritize reliability and returns when it comes to delivering for customers Reliability. Ready-now. Returns. These are the three things that retailers must get right when it comes to delivering for shoppers, according to industry
As the digital transformation train moves along, the conductors and passengers inside have found themselves at a wide canyon. On one side, we have the purely digital customer experiences, like chatbots, paperless billing, and mobile notifications. On the other side
Businesses gain and lose customers throughout the company’s lifetime. However, a great service/ product can help retain customers, such that they crave more from the company. CLV (Customer Lifetime Value), often known as LTV (Lifetime Value), refers to the profit
Brought to you by
To repurpose or use any of the content or material on this and our sister sites, explicit written permission needs to be sought.
