Enable overseas newbies to tap into cross-border e-commerce easily The pandemic continues to spread, international trade shrinks sharply, and the local…
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Overwhelming majority of consumers say they trust messaging and chatbots to assist with online retail decisions LivePerson, a global leader in conversational AI, announced the findings…
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In The Pandemic Age, Voximplant Kit Delivers A Simplified No-code Cloud-based Contact Center Solution That Can Be Deployed By Any Business Department In Minutes…
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Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, today announces that the first part of the acquisition of ACL Mobile Limited has been completed.…
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The APWG’s new Phishing Activity Trends Report for Q2 2020 details how companies are losing money to criminals who are launching Business Email Compromise (BEC) attacks as a more…
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Helpwise is a shared team inbox software for customer support teams. It allows customer support reps to handle customer queries across multiple channels like email, SMS, WhatsApp, live…
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MetricNet has published the results of its 2020 State of CX Survey. The complete 100+ page report is now available for immediate download via MetricNet's website. This report contains…
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LivePerson, a global leader in Conversational AI, announced its enterprise-grade Conversational Cloud, where hundreds of the world's largest brands build and run AI-powered automations…
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LivePerson, a global leader in Conversational AI, announced its solutions for automating curbside customer experiences as they become a permanent fixture of the COVID era and beyond.…
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NICE inContact, a NICE business, and the leader in cloud contact center, announced that it has been selected as the winner in the Innovations in Cloud Contact Centers category of the…
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