Amperity, the first AI-powered Customer Data Platform (CDP), announced it will be working in partnership with Zendesk. As part of the initiative, Amperity will integrate natively with…
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Retail and luxury brand leaders may use different terms to describe customers, including “clients” or “guests,” but the most innovative retail and luxury brand leadership teams have 3…
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This year’s Road to Rewards Report provides a pulse on changing consumer preferences and retailer strategies PDI (www.pdisoftware.com), a global provider of ERP, fuel…
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Chat apps used by consumers for a wide range of brand engagement purposes, especially strong outside the U.S., according to new Mitto survey Mitto, a leading provider of global…
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Partnership Enables Channel Sales Organizations to Manage the Full Range of Channel Incentives, Co-op, MDF, SPIFFs, Rebates, and Rewards Programs from a Single Solution BrandMuscle, a…
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Report analyzes the impacts of COVID-19 and social disruption on consumer behaviors Merkle, a leading technology-enabled, data-driven performance marketing company, has released a…
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TELUS International completes buy-out of Xavient Digital and launches homegrown intelligent bot platform TELUS International, a leading provider of customer experience (CX) and…
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Brierley, a leading customer data and engagement platform, today announced it was recognized in Gartner’s July 2020 Market Guide for Loyalty Management as a loyalty management service…
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Privitar, the leading data privacy platform provider, today announced the findings from its 2020 Consumer Trust and Data Privacy Report. Although consumers remain concerned about…
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PDI (www.pdisoftware.com), a leader in global solutions for the convenience retail and petroleum wholesale markets, today released findings from their 2020 C-Store Shopper Report …
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