CallCabinet delivers cloud-based compliance call recording to Webex Contact Center to modernize the customer experience and provide a secure recording solution. CallCabinet, a…
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Strategic acquisition will support roster of international clients, provide more technical resources to ensure customer success Terazo, a software development and managed services…
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LiveVox integrates Neustar Caller Name Optimization and SmartDial into multiple outbound dialing options Neustar Inc., a TransUnion company and LiveVox Holdings, Inc., a leading…
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Funding round follows 400% revenue growth and increased adoption of Carbyne's next-generation mission critical technologies in the last 12 months Carbyne , the leading provider of…
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FullContact, the industry leader in consumer identity resolution as a service, announced a new partnership with Optimizely, the real-time personalization tool helping marketers…
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Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, announced that it has been named a finalist 15 times across 12 categories in the…
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Latest certifications further position SuccessKPI as the most secure and reliable insight and action platform serving enterprise contact centers globally. SuccessKPI, Inc., a…
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Kixie, makers of the PowerCall sales engagement software, announced they will be sponsoring and exhibiting at the Contact.io conference in Denver, CO from August 31-September 2,…
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Event brings together legal, procurement, and sales contract management executives from leading industries worldwide for networking and industry education. Thought provoking sessions…
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Company positioned highest for ability to execute for second year in a row Genesys, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as…
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