Interest in artificial intelligence has boomed this year following the popularization of generative AI tools like ChatGPT, with many organizations scrambling to incorporate advanced AI
The buying journey has changed, and B2B companies must keep pace. Salesforce’s State of the Connected Customer report found 53% of buyers feel companies are
Early in my sales career, when I was employee no. 15 in a B2B startup, my fellow sales reps and I were issued strict marching
There’s a good reason why average handle time (AHT) is a top KPI for contact centers: shorter call times show respect for the customer’s time
Sales teams have targets to achieve in a day, time spent on manual tasks always
“Every consumer wants a different experience when shopping and this experience becomes the differentiating factor
In the ever-evolving landscape of business, Go-To-Market (GTM) tactics serve as the cornerstone for companies
The rise of gamification in sales has revolutionized the way companies motivate their sales teams.
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