Key Points: Fifth-annual UKG retail survey shows retailers are overall optimistic, with 87% feeling prepared for the holiday season 88% of retailers have already begun…
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Even More Personalized, Conversational AI Self-Service Offering Driving Increased 8x8 Customer Adoption with Over One Million Interactions to Date 8x8, Inc., a leading business…
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Rokt, the leading ecommerce technology company using machine learning and AI to make transactions more relevant to each shopper, announced that Simon Curran will join the company as…
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New product incorporates generative AI to unlock hidden revenue opportunities Weave, a leading all-in-one customer experience software and payments platform, announced…
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Evan Liang, CEO and Co-Founder, LeanData shares more on LeanData’s New Buying Groups in this SalesTech chat: ___________ Hi Evan, tell us about yourself and what inspired the…
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Integration of voice data expands visibility into support operations, giving businesses a more complete perspective of customer sentiment and experience. SupportLogic, a leader in…
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ChurnZero partners with leading SaaS brands to launch fifth annual report, based on detailed research with more than 1,000 CS leaders, at NYC Customer Success Week. ChurnZero, the…
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The new platform allows anyone to create AI-powered voice agents that can field inbound sales calls, handle customer support inquiries, gather survey responses, and lead additional…
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New solution streamlines ordering process and enhances customer experience for restaurant businesses of all sizes Raydiant, the leading provider of in-location experiences, announced…
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The Importance of Balancing Human Touch and Machine Efficiency Through sales automation, regular sales and ops tasks such as data entry, lead scoring, and email follow-ups can be done…
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