Consensus Sales, Inc., the leader in demo automation for Presales teams, has appointed John Cook as Vice President of Marketing. John will continue to work with Rex Galbraith, CRO, to…
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The firm advises businesses to use the latest interactive voice response (IVR) trends and technologies, such as personalized service, natural language processing, and conversational AI,…
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Avaya Experience Platform recognized for enabling organizations to deliver exceptional customer experiences across all channels Avaya, a global leader in solutions to enhance and…
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Warehouse discovery solution is first-to-market in combining automated metadata harvesting with virtualization of an entire warehouse, enabling businesses to access any data and…
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Digital Commerce 360’s all-new 2023 Omnichannel Report analyzes omnichannel trends in today’s evolving retail world. Today's post-pandemic consumers have evolved into hybrid…
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Leaders in the CRM market include Creatio, Microsoft, Oracle, SugarCRM, and Zoho The customer relationship management (CRM) market is evolving as technology that was once reserved…
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SugarCRM, provider of the award-winning AI-driven CRM platform, announced it has been named a Leader in the Nucleus Research CRM Value Matrix for the third year running. Sugar was…
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AI-Powered Contract Intelligence Drives Cost Savings, Mitigates Risk for Procurement Icertis, the contract intelligence company that pushes the boundaries of what's possible with…
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Technology adoption is all about people, which means the techniques required to drive that adoption must be people-oriented to ensure success. To keep up with shifting business needs…
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Cloud-based communications and collaboration solution Avaya Cloud Office by RingCentral recognized for its seamless, secure communication capabilities, validating its position as a…
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