Inaugural Study Finds Widespread Challenges across Multiple Industries and Customer Touchpoints In the modern customer service environment, easy and frictionless make for a winning combination, but engaging with customer service can feel like way too much work for many customers.
Call for Entries Now Open for the 2024 SugarCRM Customer Breakthrough Awards SugarCRM, provider of the award-winning AI-driven CRM platform, today announced it has reached a major milestone for its online SugarClub user community, with a total of 10,000 members
Partnership with Higher Logic connects community with customer success; ESG Success provides services to help enterprises with CS transformation, and 9 new integrations expand Totango capabilities to work across the enterprise Totango, customer success software your business can’t outgrow, today
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