The Queue Management Company and Azure IT Provider Will Tailor Technology To Meet the Unique Demands of the South African Market Qtrac, a world-leading provider of virtual queue management and appointment scheduling systems, announced that it has entered into a
Intradiem announced that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact center automation solutions directly from the Genesys AppFoundry marketplace. Intradiem’s solutions monitor automatic call distributor (ACD) and workforce management (WFM) data in
Legal name change comes as part of larger rebranding initiative ProntoForms Corporation, the global leader in field intelligence, announced that it has filed Articles of Amendment to change its name to TrueContext Corporation effective November 28, 2023. Commencing on this
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