Blue Yonder Orchestrator allows companies to make faster, smarter decisions and increase planner productivity With supply chain challenges and disruptions becoming more prevalent, companies need to make informed decisions faster and more accurately. However, with an overabundance of often-disparate data
In an industry with razor-thin margins, every dollar matters. Demand generation is one side of the coin – bringing in new & repeat customers to drive increased orders and sales. But maintaining operational excellence is equally critical in order to
With integrated simulation training and call analysis, customer care leaders can connect immersive learning and agent assessment to foster continuous skills improvement Zenarate, the leader in AI Simulation Training for customer-facing agents, today announced the expansion of its AI Coach
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