Verint’s AI Blueprint Wins Automation Solution of the Year Award Verint Systems, The Customer Engagement Company™, announced it has won Automation Solution of the Year for its AI…
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3CLogic, a leading provider of cloud contact center software, announced its latest partnership with AVANT Communications, a platform for IT decision-making and the nation’s premier…
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Onica, a Rackspace Technology™ (NASDAQ: RXT) company and Premier Consulting Partner in the Amazon Web Services (AWS) Partner Network (APN) and audited AWS Managed Service Provider,…
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The International Customer Management Institute (ICMI), the authority on contact center excellence, is pleased to announce ICMI Contact Center Expo - A Digital Experience taking place…
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Genesys, a global leader in cloud customer experience and contact center solutions, has announced the industry's first native multicloud architecture. Read More: SalesTechStar…
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In order for sales teams to function seamlessly during this social distancing phase, the right outbound strategies and technologies will have to complement each other to support…
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1-800 Contacts selected Redpoint Global in 2020 as their technology platform to orchestrate the omnichannel experiences at the heart of its innovative customer relationship management…
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3CLogic, a leading provider of cloud contact center solutions, today announced its latest release for Microsoft Dynamics 365. The announcement comes on the heels of its recent …
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3CLogic, a leading provider of cloud contact center solutions, announced its latest integration with Microsoft Teams. The combined offering will streamline communication between…
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IntraNext Systems, a leading contact center software technology company, announced that its SmartSIP application is compliant with key Avaya IX™ Workplace Calling solutions, helping…
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