Flare Sentiment Analysis, created by Master Zendesk Partner FayeBSG, provides the ultimate predictive customer experience  Faye Business Systems Group(FayeBSG), a leading global…
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Joint research by Zendesk and Ecosystm reveals that of the local companies that plan to decrease CX spend, 88% will only see recovery in the second half of 2021 or later New research…
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Provides Autodesk with a powerful platform to drive user-centric automation, accelerates outcome-based design opportunities for architects Autodesk, announced the completion of its…
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Ericom Software, a leader in secure web and application access solutions, today announced that it is making its award-winning Ericom Connect solution available as a service in the…
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Tweddle Group today announced a new integration between its knowledge base product PubHub and the popular customer support software Freshdesk. The PubHub integration makes support…
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New alliance between Aceyus and Verizon allows both SSA employees and the public to benefit from a streamlined, all-encompassing UC/CX platform Aceyus Inc., a leading provider of…
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Talkdesk, the cloud contact center for innovative enterprises, announced its recognition as a Leader by Gartner in the inaugural multi-regional 2020 Magic Quadrant for Contact Center as…
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Zendesk continues to pave the way for customers to deliver their own messaging experiences with new out-of-the-box offerings Zendesk, announced expanded capabilities to its…
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Newest solution becomes part of ConnectALL’s Value Stream Management capabilities ConnectALL, a leading provider of value stream management (VSM) solutions, announced support for SAP…
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Collaboration validates the integration of Nasuni with Windows Virtual Desktop, enabling enterprises to optimize their long-term strategy for remote work Nasuni®, a leading provider of…
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