As AI shifts so many different facets of customer experience, one truth is becoming increasingly clear: the technology is transformative for efficiency, cost savings, scalability,
Revenue leaders have more AI tools and concepts to choose from than ever before. But the challenge lies in discerning which innovations will truly help
Enterprise leaders were promised that AI agents would automate large swaths of customer service. The reality is more sobering. MIT’s recent research shows 95% of
Layoffs, hiring freezes, and tightened budgets have become a common refrain across various industries, symbolizing continued uncertainty. Executives are under pressure to cut costs, preserve
For more than 10 years, the only thing that enterprise sales teams have done when
“Order more detergent.” A simple command, voiced instead of written, and in a few seconds,
For more than 10 years, sales enablement has been based on a simple idea: giving
In the cutthroat world of sales, knowing when to focus on the right prospects can
In 2025, companies are starting to realize that sales enablement is no longer just about
Your sales team has a great call with a prospect. The interest is high, and
In 2025, American shoppers bought 51% more often, even as they clicked less on promotions — rewarding brands that reacted quickly to changing consumer behavior Ecommerce orders across all channels in the United States grew 147% year over year in 2025,
MCP will enable retail AI assistants and automation tools to query data, monitor workflows, troubleshoot issues, and orchestrate actions across retail systems in real time The launch positions Patchworks as an AI-ready iPaaS, enabling integrations to become conversational and intelligent,
Brad Dever joins CloudAvanti effective January 19, strengthening the firm’s commercial leadership as it scales across North America As Chief Commercial Officer and Managing Director, Brad will lead go-to-market strategy, client growth and strategic partnerships CloudAvanti announced that Brad Dever has joined
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