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Enterprise leaders were promised that AI agents would automate large swaths of customer service. The reality is more sobering. MIT’s recent research shows 95% of

Layoffs, hiring freezes, and tightened budgets have become a common refrain across various industries, symbolizing continued uncertainty. Executives are under pressure to cut costs, preserve

Walk into a store today, and it may look the same as it did a decade ago. Shelves are stocked, displays are out, and customers

For more than 10 years, sales enablement has been based on a simple idea: giving

In the cutthroat world of sales, knowing when to focus on the right prospects can

In 2025, companies are starting to realize that sales enablement is no longer just about

Your sales team has a great call with a prospect. The interest is high, and

Sales teams have never had more technology at their disposal, but they spend more time

Data is now both the most valuable and most challenging issue to deal with in

Convoso joins the GTS portfolio with a high-performing outbound dialing platform built for speed, scale, and compliance. Convoso, a leading provider of AI-powered outbound contact center software, announces a new strategic partnership with Global Telecom Solutions (GTS), a leading technology solutions distributor.

Proven SaaS revenue leader joins ECI to accelerate growth and strengthen go-to-market execution ECI Software Solutions, Inc. (“ECI”), a leader in AI-powered, cloud-based business management software and services, announced the appointment of Graham Younger as Chief Revenue Officer (CRO). With

President steps into CEO role to drive PCMI’s next phase of platform execution and scale PCMI, a leading SaaS provider for Finance & Insurance (F&I) product and service contract administration, announced the appointment of Clyde Owen as Chief Executive Officer,




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