SupportLogic's Response Assist and Translation Assist boost agent productivity, improve operational efficiency, and increase customer revenue retention in a secure, enterprise-grade…
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The survey uncovered a massive disparity between how capable sales managers think they are at motivating their teams and what their reps thought. As the quarter rounds to a close and…
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SupportLogic's enhanced 2023 Support Experience platform roadmap adds enterprise-grade, secure generative AI capabilities to proactively boost agent productivity, improve operational…
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Avaya Experience Platform recognized for enabling organizations to deliver exceptional customer experiences across all channels Avaya, a global leader in solutions to enhance and…
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Cloud-based communications and collaboration solution Avaya Cloud Office by RingCentral recognized for its seamless, secure communication capabilities, validating its position as a…
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SupportLogic, the world’s first Support Experience (SX) management platform, and nCloud Integrators, a leading Customer Experience software implementation and data integration…
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Marchex Inc., the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive their most valued sales outcomes,…
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The Support Experience (SX) Platform enables organizations to consolidate SaaS spend by adopting the de facto enterprise support stack SupportLogic, the world's first Support…
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Iterum develops and implements its strategies with customers' unique needs in mind, securing its position as a trusted partner and market leader. Frost & Sullivan Frost &…
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Zilliant Price IQ® delivers a top offering to meet and exceed margin and revenue goals with the market’s fastest and most transparent price optimization application Zilliant, the…
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