Industry-leading conversation intelligence platform builds on its AI innovation with new features to enhance ease-of-use and accelerate time-to-value CallMiner, the…
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Nuqleous®, a leader in automated retail space planning and performance analytics software, today announced the appointment of David Johnson as Vice President of Engineering. Bringing a…
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With any customer support interaction, customers hope for a swift, simple, and satisfying experience. But historically, support exchanges are laden with delays, require agent transfers,…
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Flybuy's AI-driven capacity management solution, Flybuy Connect, aligns both the customer's expectations with the reality of the kitchen. It uses Machine Learning to analyze food prep…
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The partnership will see xtype empower NewRocket to improve customer satisfaction and deliver enhanced customer experiences. xtype, a platform engineering startup, is today announcing…
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ConnectIV CX Powers Next-Generation CX with AI and Machine Learning InterVision, a leader in managed cloud services, today announced the launch of ConnectIV CX, a revolutionary new…
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Wizr AI announced the up-coming launch of Wizr Cx Hub, a path-breaking Gen AI Customer Support software for SaaS, at the prestigious SaaSBoomi Annual 24 event. Wizr AI announced the…
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By definition, customer engagement means a two-way interaction. As generative AI gains traction, brands have access to more sophisticated tools to facilitate that dialogue. But customer…
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Empowering B2B SaaS Companies to Deliver Seamless Customer Experiences ZapScale, the leading provider of AI-powered customer success platforms, today announced the launch of its…
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Cirrus Insight, a leader in meeting automation software, is proud to announce the launch of its latest scheduling innovation, designed to eliminate the friction customers face when they…
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