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The New Omnichannel Experience Will Support Email and Webchat in a One-screen Microsoft Teams Contact Center Built in Azure AudioCodes has added support for digital interactions to its Contact Center as a Service (CCaaS) solution, the Voca Conversational Interaction Center (CIC)

Synchrony links Synchrony Mastercard to Skipify’s Connected Wallet to provide friction-free shopping experience for cardholders, wherever they shop. Skipify, a leading financial technology company redefining the checkout experience, announced its partnership with Synchrony, a leading consumer finance company with more




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