New functionality and integrations with AWS and Workato enable companies to build differentiated experiences Zendesk, Inc. announced new functionality for its open and flexible CRM…
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AnsweriQ CEO Pradeep Rathinam Joins Freshworks as Chief Customer Officer to Maximize Customer Success Freshworks Inc., the customer engagement software company, announced the…
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Aria Helps M1 to Enhance Its Overall Customer Experience, Delivering Better Value to Consumers Aria Systems, the leader in helping enterprises grow subscription- and usage-based…
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Acquisition Deepens Cognizant's Expertise in Salesforce Platform Advisory, Implementation and Managed Services Cognizant announced it has acquired Code Zero Consulting, a…
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According to the latest figures from the Department of Commerce, US eCommerce volume for the third quarter of 2019 was up 16.9 percent over the same period in 2018; eCommerce now…
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SAP SE and Accenture announced they are co-innovating and co-developing the new SAP Cloud for Utilities solution to help companies more effectively manage business processes and…
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After attending the Zendesk Showcase at the Raffles Hotel, Singapore, I had the privilege of sitting down with Tom Keiser, Chief Operating Officer and Elisabeth Zornes, Chief Customer…
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The Customer Engagement Suite Enables Marketers to Drive Revenue, Build Lasting Customer Relationships, and Deliver a Unique Value Exchange Throughout the Entire Customer Lifecycle…
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Tell us about your journey into Customer Success. What attracted you to join MindTickle? My journey in Customer Success started as a Business Analyst with HSBC, where I was…
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Deep Sky Mobile, a partnership between AppSwarm, Corp. and AI VentureTech, Inc., announce infrastructure for its Voice Over Internet Protocol (VoIP) communication service for both…
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