Survey Highlights Growing Demand for Eco-Friendly Options, Presenting Opportunity for Brands A new survey by ALPLA, a global manufacturer and recycler of innovative packaging…
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Widespread incentive offers and guilt trips strongly affect the accuracy of customer satisfaction research Customer-service representatives are pressuring consumers to the point of…
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From Flirting to Friendships, Relationships with AI Are Gaining Popularity Global omnichannel cloud communications platform Infobip recently commissioned a survey that sheds light…
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Bain & Company's first annual Consumer Products Report finds 75% of global growth was due to price increases in 2023, with emerging markets offering the most opportunity for volume…
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Companies are struggling with volume, quality, and complexity of product data as they try to digitally transform their sales organizations Zoovu, the leading…
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In a new report of senior decision-makers, 49 percent say ‘building strong relationships directly with customers’ is a top reason why they prioritize DTC More than two-thirds of…
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Data highlights ways AI brings 24/7 immediacy, with automation and personalisation, for continuous engagement across diverse communications channels Vonage, a global leader in…
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As we enter 2024, the retail landscape is undergoing a transformation, propelled by changes in consumer preferences and advancements in new technologies. According to a recent IBM …
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Consumers were undeterred by higher costs and stricter policies, with the rate of returns increasing Blue Yonder, a leader in digital supply chain…
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Netcore Cloud, a leading global MarTech and customer experience company, has released its 2024 North American Consumer Benchmark Report, offering crucial insights into the changing…
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