eGain, the leading AI knowledge platform for customer service, today announced the availability of its AssistGPTâ„¢ generative AI service for CCaaS at Enterprise Connect 2024, being held March 25-28 in Orlando, Florida. An integral part of the eGain Knowledge Hub
Industry-leading conversation intelligence platform builds on its AI innovation with new features to enhance ease-of-use and accelerate time-to-value CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the availability of new and enhanced generative AI features,
What does it take for modern B2B sales teams to build trust when developing client relationships? Find out in this week’s salestech highlight: SalesTech Quote-of-the-Week! The simplest and most adapted use of AI enables companies to create content more effectively,
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