Verint Open Platform with best-of-breed workforce management broadens Talkdesk offerings for contact centers with access to robust, scalable capabilities through Talkdesk CX Cloud Talkdesk integrates Verint’s advanced, automated workforce management capabilities powered by artificial intelligence (AI) into Talkdesk CX Cloud.
Process inefficiencies are leading to a large volume of uncontested chargebacks, even when 73% of merchants believe at least 20% of their chargebacks are first-party fraud Riskified, a leader in fraud prevention and risk intelligence, unveiled Chargeback Challenges and What
TechSee Brings AI Visual Service Automation to Amazon Connect Agent Workspace’s Omnichannel Customer Experience TechSee, a global leader in Visual AI-Powered CX Automation, announced it is working with Amazon Web Service’s (AWS) new and improved Amazon Connect Agent Workspace. The
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